Shipping Policy

Effective Date: 5 November 2025
Last Updated By: Vihanika Tech Private Limited

At Electrakart, we are committed to delivering your products quickly, safely, and efficiently.
This Shipping Policy outlines how we handle delivery, timelines, and logistics for all orders placed through our website www.electrakart.co.in.

📦 1. Order Processing Time

• All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).

• Orders placed after 6 PM will be processed on the next business day.

• You will receive a confirmation email or SMS with your order details once it is successfully placed.

🚛 2. Shipping & Delivery Time

• Delivery time typically ranges between 3 to 7 business days, depending on your location and product availability.

• Remote or rural areas may take slightly longer.

• Tracking details will be shared via email or SMS once your order has been dispatched.

🗺️ 3. Shipping Coverage

We currently ship to all major cities and towns across India through trusted courier partners.
If your delivery location is not serviceable, our support team will contact you to suggest an alternative address or issue a full refund.

💰 4. Shipping Charges

• Free Shipping on most products unless otherwise stated.

• For certain products or locations, a minimal shipping fee may apply, which will be displayed at checkout before payment.

We do not charge any hidden fees.

🧾 5. Order Tracking

Once your order is dispatched, you’ll receive:

• A tracking number

• A courier link to track your shipment in real time

You can also check your order status by logging into your Electrakart account under “My Orders.”

📦 6. Delivery Policy

• Delivery will be attempted up to 2 times at your shipping address.

• If undelivered, the product will be returned to our warehouse, and you may need to pay re-shipping charges.

• Please ensure someone is available to receive the package at the delivery address.

⚠️ 7. Delays & Exceptions

While we strive for on-time delivery, delays may occur due to:

• Natural calamities or bad weather

• Strikes or lockdowns

• Courier or logistics partner issues

• Incomplete or incorrect shipping details

In such cases, our team will notify you promptly.

🔄 8. Damaged or Lost Packages

If your package is damaged or lost in transit:

• Please contact us within 48 hours of delivery (or expected delivery date).

• Our team will investigate and arrange a replacement or refund as applicable.

Please do not accept visibly damaged packages.

🏢 9. Contact Us

For any shipping-related queries or assistance, please reach out to:

Vihanika Tech Private Limited
Brand: Electrakart
Website: www.electrakart.co.in
Email: info@electrakart.in
Mobile: +91 9326483538
Address: Office No.1011, Juhi Habitat, Plot Number 274, Sector 10, Kharghar, Raigarh (MH), Panvel, Maharashtra, India, 410210

📝 10. Policy Updates

Electrakart reserves the right to modify or update this Shipping Policy at any time without prior notice.
Changes will take effect immediately upon being posted on this page. Please review this page periodically for the latest updates.