Terms & Service

Effective Date: 5 November 2025
Last Updated By: Vihanika Tech Private Limited

Welcome to Electrakart (“we”, “our”, “us”). These Terms and Conditions govern your use of our website www.electrakart.co.in and the purchase of products through our platform.
By using our website, you agree to these terms. If you do not agree, please do not continue using our services.

🏢 1. Company Information

Vihanika Tech Private Limited
Brand: Electrakart
Registered Office: Office No.1011, Juhi Habitat, Plot Number 274, Sector 10, Kharghar, Raigarh (MH), Panvel, Maharashtra, India, 410210
Email: info@electrakart.in
Website: www.electrakart.co.in

🛍️ 2. Use of Website

You agree to:

• Use our website only for lawful purposes.

• Provide accurate personal and payment details when placing an order.

• Not misuse or attempt to disrupt website functionality.

• Not copy, reproduce, or use content or product data for commercial purposes without prior written consent.

Any unauthorized use may result in suspension or termination of access.

💰 3. Product Information & Pricing

We make every effort to display accurate product details, pricing, and availability.
However, occasional errors may occur due to technical issues or supplier updates.
In such cases:

• We reserve the right to correct pricing errors.

• Orders placed with incorrect prices may be cancelled with a full refund.

All prices on our website are inclusive of applicable GST unless stated otherwise.

📦 4. Orders & Payments

• Orders are confirmed only after successful payment through our secure payment gateways.

• You must provide correct billing, shipping, and contact details.

• Electrakart reserves the right to cancel any suspicious or fraudulent order.

Once an order is placed, you’ll receive an email or SMS confirmation with your order details.

🚚 5. Shipping & Delivery

We aim to deliver your orders quickly and safely.
Delivery times vary depending on your location and product availability.
You’ll receive tracking information once your product is dispatched.

Please refer to our Shipping Policy for full details.

🔁 6. Returns, Refunds & Cancellations

We offer a transparent and customer-friendly return policy.
If you receive a damaged or defective item, please contact us within 7 days of delivery.

Refunds or replacements are processed after verification.
For more details, please review our Refund & Returns Policy.

🔐 7. Privacy Policy

Your personal data is handled as per our Privacy Policy.
We are committed to keeping your information safe and confidential.

⚙️ 8. Intellectual Property Rights

All website content — including text, graphics, images, logos, and software — is the property of Vihanika Tech Private Limited.
Any unauthorized use, modification, or redistribution is strictly prohibited.

🚫 9. Limitation of Liability

Electrakart is not liable for:

• Indirect or consequential losses

• Product misuse or damage caused after delivery

• Delays or failures caused by events beyond our control (e.g., natural disasters, strikes, or network issues)

Our total liability shall not exceed the value of the product purchased.

⚖️ 10. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Mumbai, Maharashtra courts.

📨 11. Contact Information

For questions or concerns about these Terms, please contact us:

Vihanika Tech Private Limited
Brand: Electrakart
Address: Office No.1011, Juhi Habitat, Plot Number 274, Sector 10, Kharghar, Raigarh (MH), Panvel, Maharashtra, India, 410210
Email: info@electrakart.in
Mobile: +91 9326483538