Privacy Policy

Effective Date: 5 November 2025
Last Updated By: Vihanika Tech Private Limited

At Electrakart (“we”, “our”, “us”), your privacy is our top priority. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website www.electrakart.co.in or interact with our services.

By accessing or using our website, you agree to this Privacy Policy.

🧾 1. Information We Collect

We may collect the following types of information to process orders and improve services:

a. Personal Information

• Name

• Email Address

• Mobile Number

• Billing & Shipping Address

• Payment Details (processed via secure payment gateways)

b. Non-Personal Information

• Browser and device type

• IP address

• Pages visited and browsing behavior

• Date and time of access

💡 2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Send order confirmations, invoices, and updates

• Provide customer support and assistance

• Improve website functionality and user experience

• Send promotional offers (only if you consent)

• Prevent fraudulent or unauthorized transactions

🔐 3. How We Protect Your Data

We take your security seriously.
Our website uses SSL encryption, secure hosting, and trusted payment gateways to protect your data.
Sensitive payment information (like card numbers or UPI IDs) is never stored on our servers.

🤝 4. Sharing of Information

We do not sell, rent, or trade your personal data.
However, we may share limited details with:

• Payment gateways – to process your payment securely

• Delivery partners – to deliver your orders efficiently

• Law enforcement authorities – if required by law

All third-party partners are strictly bound by confidentiality and data protection agreements.

🍪 5. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, track orders, and provide a better shopping experience.
You can disable cookies in your browser settings, but some website features may not function properly without them.

👶 6. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect data from minors. If you believe your child has shared personal information, please contact us for immediate removal.

⚖️ 7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

To exercise these rights, please email us at info@electrakart.in.

🏢 8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Vihanika Tech Private Limited
Brand: Electrakart
Website: www.electrakart.co.in
Address: Office No.1011, Juhi Habitat, Plot Number 274, Sector 10, Kharghar, Raigarh (MH), Panvel, Maharashtra, India, 410210
Email: info@electrakart.in
Mobile: +91 9326483538

🔁 9. Updates to This Policy

We may modify this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” Please review this page periodically to stay informed.